Warranty Information

BauKorb Outdoor Furniture is warranted to be free from defects in materials or workmanship for a lifetime period on the frame and resin wicker, and 2 years on the cushions.

*Contract and Wholesale Customers: Warranty is 3 years on frame and resin wicker, and 1 year on the cushions.

As with all warranties, we have a few common-sense exclusions, but not too many. Acts of nature, glass breakage, and damage resulting from abuse, neglect or animals are not covered under warranty. And if a tropical storm or the neighbour's dog leaves you with furniture requiring some TLC, please contact your authorized dealer, and we'll do our best to help.

Product Care

Our warranty is valid whether your furniture is left out year-round or is covered after each use, but to maximize the life of your furniture and fabrics, a certain modicum of care is recommended.

Covering or storing your furniture during winter months will not only keep your furniture looking its best, but will make life easier come spring. Your specialty retailer sells high quality outdoor covers that are designed for wicker furniture, from single club chairs to complete sectionals. Covers will protect your investment from inclement weather and insidious rodents, and will mean that little or no spring clean-up is required when the snow melts.

BauKorb fabrics are highly stain-resistant. If a spill happens and is cleaned up before liquid dries, usually a soft cloth and warm water will do the job nicely. Solutions of mild liquid soap and warm water, or one part bleach to eight parts water, work well on tougher stains; rinse well after cleaning.

To clean the resin wicker, often simply hosing it down will do the trick. If deeper cleaning is required, use a soft brush and warm, soapy water. Never use harsh cleaners or abrasive cleaning tools on your furniture.

If you have any questions, please contact your local dealer, or contact us.